Federica

Informazioni di base

Caratteristiche fisiche

Lingue parlate

Italiano (madrelingua), inglese (ottimo), francese (elementare), spagnolo (buono), cinese (elementare)

Mi presento

Diplomata in un istituto tecnico del turismo studiando lingue, attualmente studentessa di scienze della moda alla Sapienza, Roma. Ho vinto una borsa di studio in Spagna e ho studiato lingue orientali lì fino allo scorso febbraio. Sono una ragazza sportiva, mi piace allenarmi, ho fatto molti anni di ginnastica artistica e di danza contemporanea.
Sono molto espansiva e mi piace socializzare con molte persone, sono una perfezionista.
Conoscenza ad alto livello di inglese e spagnolo.
Ho una conoscenza base del cinese e francese.

Esperienza

Hostess
Soho house
1/02/2025 - actually
- Welcoming guests to the venue
- Providing accurate wait times and monitoring waiting lists
- Managing reservations through OpenTable
- Provide menus and deliver water and drinks, if needed
- Coordinate with wait staff about available seating options
- Responsible for quickly and accurately delivering orders from the kitchen to customers at the
House restaurants
- Provide excellent customer service to everyone, anticipating the members and guests needs
- Perform tasks to support the waiters and other staff members
- Greet customers upon their departure
Hostess
ROMEO collection
28/10/2024 - 10/01/2025
- Customer reception;
- Management of reservations and services for the guests;
- Cooperation with other hotel departments, answering incoming and outgoing calls in a
professional manner and managing general daily administrative procedures;
- Problem solving skills with customers in various languages

Hostess
Rome Cavalieri, A Waldorf Astoria Hotel
August 2022 - October 2024
- Customer reception;
- Management of reservations and services for the guests;
- Cooperation with other hotel departments, answering incoming and outgoing calls in a
professional manner and managing general daily administrative procedures;
- Problem solving skills with customers in various languages

Promoter
Testanera
11/08/2022 - 12/08/2022
- Present the promotion present on the point of sale in detail.
- Stop all customers.

Hostess event
Red Bull
-Image.
- Engagement.
- Welcome drink distribution

Hostess event
Pirene Srl
14/06/2022 - 17/06/2022
-Welcome and reception for conferences
-Information and reference point for participants.
-Interpersonal skills and time flexibility

Hostess
UPCM
October 2020
-Organization of documentation;
- Reception management;
-Collection of data for international research;

Touristic guide “Be a tour guide traineeship”
London UK (May 2018)
-Planning and organization of basic tourist routes and products;
- Accompanying groups;
-Promotion of cultural heritage;

Hostess at Palazzo Corsini
FAI
Ability to complete assigned tasks;
Ability to know how to organize one's work independently;
Ability to relate to the public;
Knowledge and ability to communicate in a foreign language;
Behavioral and relational attitudes.

Hostess at the National Association of Magistrates (MIUR)

Hostess/Steward and welcome at the National Museum di Palazzo Venezia
Ministero dell’Istruzione, dell’Università e della Ricerca (MIUR)
Training, debates and experiences;

Waitress
Suzie q
February 2024 - June 2024
Waitress
Restaurant “La Pizzeria del Mercato”
-Planning of activities and organization of equipment for setting up the room;
-Constant monitoring of the cleanliness and order of the room and service areas;
-Listening and managing any complaints with cordiality and professionalism;
-Account preparation and payment management;

Altro su di me

• Ho la patente
• Sono automunita
• Ho tatuaggi